DELIVERY COSTS – WITHIN THE UK
All Clare Slater London handbags and larger pouches come with their own protective dust bag. Mini pouches and small leather accessories come wrapped in black tissue with turquoise ribbon. Delivery is charged by weight. The amount will be calculated according to the total weight of your order and displayed when you decide to purchase the items in your shopping bag. Prices range from £3 (for items weighing 500g or less) to £10 (for items weighing 5kg and over). All items will be delivered by Royal Mail or Parcelforce and will require a signature. Parcels should be received within 1-2 days of dispatch. |
DELIVERY COSTS – OUTSIDE THE UK
Please contact us on info@clareslater.com if you require an item to be shipped outside the UK and we will provide you with a quote.
Please contact us on info@clareslater.com if you require an item to be shipped outside the UK and we will provide you with a quote.
RETURNS & EXCHANGES
If you decide not to keep your online purchase you may choose to exchange it for an alternative item or receive a refund less the delivery charge. The cost of returning the product is your responsibility.
All items must be returned within 14 days of delivery. Please contact us on info@clareslater.com to notify us that you wish to return your product and to indicate the reason for returning it. Please quote the order number in your correspondence. Returns should be sent to Web Returns, Clare Slater London, 22 St Dunstan’s Road, London W6 8RB.
Please make sure that the item you are returning is in perfect condition and in its original packaging, including the dust bag. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged.
You should allow up to 7 days for your return to be inspected and credited to your account. Exchanged items will only be dispatched once returned goods have undergone a quality control check. Exchanges are subject to product availability.
This policy does not affect your UK Statutory Rights.
If you decide not to keep your online purchase you may choose to exchange it for an alternative item or receive a refund less the delivery charge. The cost of returning the product is your responsibility.
All items must be returned within 14 days of delivery. Please contact us on info@clareslater.com to notify us that you wish to return your product and to indicate the reason for returning it. Please quote the order number in your correspondence. Returns should be sent to Web Returns, Clare Slater London, 22 St Dunstan’s Road, London W6 8RB.
Please make sure that the item you are returning is in perfect condition and in its original packaging, including the dust bag. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged.
You should allow up to 7 days for your return to be inspected and credited to your account. Exchanged items will only be dispatched once returned goods have undergone a quality control check. Exchanges are subject to product availability.
This policy does not affect your UK Statutory Rights.